Insurance & coverage
FINN has you covered
Unfortunately, accidents and technical problems happen. In order to help as quickly as possible, we've compiled the relevant information below.
What to do in an accident or breakdown
Inform the police
Once you’re in a safe location after your accident or breakdown, call 911 and notify the police as soon as possible. Once the police report is available, ask for a copy of the report including the name, address, phone number and license number of other parties involved in the accident.
Call the Damage and Maintenance hotline
After you’ve informed the police, contact our customer service team at +1 (888) 296-3688. We will guide you through all the necessary steps and take care of any required service or repairs needed to your car.
FINN will work with you and the third-party insurer to assist you with the claim process.
Schedule a repair
FINN will help you to arrange a repair for your car at a time that suits you. Billing is done directly between the service station and FINN.
If it’s a case in which the costs are not covered by FINN (for example, a flat tire) you will be billed by FINN.
Questions & answers about insurance
Do you have any further questions? Check out our FAQ page and find answers to all your questions!
The insurance covering you and your vehicle is obtained by FINN through a third-party insurance company. Your insurance coverage will include liability insurance as well as comprehensive and collision coverage. You are responsible for any applicable deductible.
Contact us if you need additional help
If you have any questions or technical problems please contact our customer service department during our business hours (9am - 5pm EST) by phone on +1 (718) 306-6368 or by email at help@finn.auto.
We can help to look for a service station near you or schedule an appointment at one of our in-network facilities to get you back to driving as soon as possible.